Data Safety & Privacy
Account & Data Deletion Request
In accordance with Google Play Developer Policies and global privacy standards (GDPR / CCPA), you have full control over your personal data.
What happens when you delete your account?
When an account deletion request is processed, HeyCall permanently removes all data associated with your phone number and installation from our servers.
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Call Logs & Transcriptions
All inbound AI conversation transcripts, summaries, and recordings are permanently deleted.
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Business Memory & Catalog Documents
Uploaded PDFs, menus, and custom prompt configurations are purged.
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Authentication & Installation Credentials
Your phone number, Firebase Auth UID, device tokens, and session credentials are revoked and deleted.
Retention Period: Account deletion requests are processed automatically within 24–48 hours, and completely purged from all backup logs within 30 days.
Option 1 (Instant)
Delete Inside the App
- Open the HeyCall mobile app.
- Navigate to the Profile tab.
- Scroll down and tap Delete Account.
- Confirm your choice to instantly delete all account records.
Option 2 (Web Request)
Request via Email
If you have already uninstalled the app or cannot access your device, email our Data Protection Officer:
Email: privacy@rinvo.in
Need help before deleting? Contact Customer Support